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Direct Support Staff

Direct Support Staff are responsible for the supervision and support of persons served in Faith, Hope & Charity's residential facility or in the person's home, and in the community. Responsibilities include, but are not limited to the following:

  • Provide supervision, support and appropriate care to meet needs to individuals' served.
  • Support the development of life skills of persons served in all appropriate areas of life through the use of formal programming, informal procedures, daily routines, and opportunities for teachable moments.

Dietary/Housekeeping Supervisor

  • Responsible for inventories, including purchasing of food and housekeeping supplies
  • Training and supervision of staff in laundry/housekeeping and dietary departments
  • Responsible for planning menus in accordance with USDA nutritional standards
  • Create and maintain facility Material Safety Data Sheets
  • Serve as a member of the facility Safety Committee

Residential Coordinator

  • Overseeing welfare of residents
  • Training of new staff
  • Monitoring residents progress on skill development
  • Responsible for scheduling staff
  • Compliance with all necessary service documentation
  • Possess a BA in a Human Services related field, with one year of supervisory experience

Domestic Assistant

  • Preparing meals as per menu provided
  • Conduct inventory and shopping as directed by supervisor
  • Responsible for clean-up and organization of work areas and extra cleaning tasks as assigned
  • Provide daily and periodic housekeeping duties for the facility
  • Perform assigned laundry duties when scheduled

Therapy Aide

  • Work with licensed consulting therapists to provide active treatment to residents in maintaining mobility through occupational therapy (OT) and physical therapy (PT)
  • Report and document resident's condition, needs, and progress to therapists and residential staff
  • Assist in developing procedures which will provide for proper and safe administration of therapies
  • Inform staff of all changes in resident's status, including lifts and transfers, behavior, and response to programming


Medical/Dental/Vision/Life Insurance
PTO (Paid Time Off)
Competitive Wages, Commensurate with experience
403B Retirement Plan (employer match after 1 year)
Sponsorship Program
Employee Assistance Program
Qualifications: Must be 18 years of age or older. High school diploma or GED, experience working with people with disabilities, and a valid driver’s license. Candidates must also successfully pass pre-employment drug screen and physical, background checks, and MVR check


Our Residential Program is home to 32 children. These children live at Faith, Hope & Charity year-round while receiving services to meet their emotional, physical and developmental needs. Our Community Services Program is designed for children who still live in their home setting. Educational and respite services are provided to them usually during after school hours and on weekends. Our Transition Home serves children and young adults who have graduated from the Intermediate Care Facility level of care. There are two homes; each home serves 4 individuals with special needs ranging in ages 14 to 21.


If you are interested in employment opportunities with Faith, Hope & Charity, please stop by to pick up an application or complete our online application.


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Contact Information

Faith, Hope & Charity
1815 West Milwaukee
Storm Lake, IA 50588
Phone: 712-732-5127
Fax: 712-732-6002